All returns must be in resalable condition in the original packaging and not previously installed. Returned items will be inspected and tested. You are required to obtain an authorization number from Northeast Pneumatics before returning any products to us. Failure to do so will result in the shipment to be refused upon delivery to us. You are responsible to arrange for and pay the shipping charges to return any product to Northeast Pneumatics, LLC. Effective January 1, 2022 all returns are subject to a 10% restocking fee. This is due to credit card processors not refunding processing fees for refunds. Refunds will only be applied to the credit card used for the original purchase.